diff --git a/src/Core/Models/Business/SubscriptionInfo.cs b/src/Core/Models/Business/SubscriptionInfo.cs
index 3f82d919fc..0ea199d6fc 100644
--- a/src/Core/Models/Business/SubscriptionInfo.cs
+++ b/src/Core/Models/Business/SubscriptionInfo.cs
@@ -21,7 +21,7 @@ namespace Bit.Core.Models.Business
                 PeriodEndDate = sub.CurrentPeriodEnd;
                 CancelledDate = sub.CanceledAt;
                 CancelAtEndDate = sub.CancelAtPeriodEnd;
-                Cancelled = sub.Status == "canceled" || sub.Status == "unpaid";
+                Cancelled = sub.Status == "canceled" || sub.Status == "unpaid" || sub.Status == "incomplete_expired";
                 if(sub.Items?.Data != null)
                 {
                     Items = sub.Items.Data.Select(i => new BillingSubscriptionItem(i));
diff --git a/src/Core/Services/Implementations/StripePaymentService.cs b/src/Core/Services/Implementations/StripePaymentService.cs
index 8baf941025..b9608d0ed3 100644
--- a/src/Core/Services/Implementations/StripePaymentService.cs
+++ b/src/Core/Services/Implementations/StripePaymentService.cs
@@ -976,7 +976,8 @@ namespace Bit.Core.Services
                 throw new GatewayException("Subscription was not found.");
             }
 
-            if(sub.CanceledAt.HasValue || sub.Status == "canceled" || sub.Status == "unpaid")
+            if(sub.CanceledAt.HasValue || sub.Status == "canceled" || sub.Status == "unpaid" ||
+                sub.Status == "incomplete_expired")
             {
                 // Already canceled
                 return;
@@ -1021,7 +1022,8 @@ namespace Bit.Core.Services
                 throw new GatewayException("Subscription was not found.");
             }
 
-            if((sub.Status != "active" && sub.Status != "trialing") || !sub.CanceledAt.HasValue)
+            if((sub.Status != "active" && sub.Status != "trialing" && !sub.Status.StartsWith("incomplete")) ||
+                !sub.CanceledAt.HasValue)
             {
                 throw new GatewayException("Subscription is not marked for cancellation.");
             }